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| Support

  • Message Center

WELCOME TO OUR NEW SUPPORT CENTER!

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Support
  1. PayMaker
  2. Oracle NetSuite

Oracle NetSuite

Troubleshoot

  • Oracle NetSuite Sync: Vendors, accounts, customers, or other list items not syncing

Account Setup View all

  • What is PayMaker?
  • Enrolling in PayMaker
  • Adding a Bank Account
  • Adding a Bank Authorized User
  • Adding collaborators
  • Company Setup

Connecting with my Vendors View all

  • How do I make a payment with PayMaker?
  • How do I set up a new vendor?
  • How do I invite a vendor to be paid electronically?
  • Managing Vendors payment methods
  • How do I make payment through the Large Biller Network?
  • Best Practices for Entering Vendors

Making Payments View all

  • Paying bills
  • Making a payment without creating a bill
  • Payment timing
  • Combining or separating bill payments to the same vendor
  • Selecting a process date when scheduling a payment
  • Process Date vs. Arrives by Date

Bill Management View all

  • Enter a new bill
  • Editing an existing bill
  • Recurring bills
  • Approving and denying bills
  • Deleting a bill
  • Working with Purchase Orders

Getting Paid (Receivables) View all

  • How do I add a new customer?
  • How do I charge my customer once?
  • Setting up Auto Charge for your customer
  • Receivables timing
  • Sending a note to a customer
  • What your customer sees

Networking with Vendors and Customers View all

  • Setting up and using the Network
  • Searching for a business in the Bill.com Network
  • Sending a reminder for Network Invites
  • Invitation sent to a Vendor already using Bill.com
  • Network Icon
  • Disconnecting a Network Connection

Reporting View all

  • Reports Overview
  • 1099 filing
  • Bank Balance
  • To Do List

Import / Export View all

  • Best practices: Importing non-transaction records
  • Best practices: Importing transactions
  • Exporting records and transactions from Bill.com
  • Customizable export reports

QuickBooks Online View all

  • At a Glance: Syncing with QuickBooks Online
  • Sync Setup Guide for QuickBooks Online
  • FAQs for QuickBooks Online Sync
  • Notes and Known Limitations

Xero View all

  • Xero Sync - At a Glance
  • Xero Sync Setup Guide
  • Xero Sync - Best Practices
  • Xero Sync: FAQ

QuickBooks for Windows View all

  • Sync with QuickBooks for Windows
  • QuickBooks for Windows Sync Setup Guide
  • QuickBooks for Windows - Sync dashboard local setup installation
  • QuickBooks for Windows - Server or Hosting provider sync dashboard installation

NetSuite / Intacct View Intacct View NetSuite

  • At a Glance: Syncing with NetSuite
  • Sync Setup Guide for NetSuite
  • Best Practices for Syncing with NetSuite
  • Standard Sync Setup Guide for Intacct
  • Multi-Entity Sync Setup Guide for Intacct
  • Requirements for Intacct Settings
    Load more
    • Manage vendors
    • Manage customers
    • Manage Company info
    • Pay a vendor
    • Manage invoices
    • Upload a business logo
    • Manage vendors
    • Autopay for vendors
    • Mark a bill as paid
    • Pay a vendor
    • Payables payment timing
    • Void an outgoing payment
    • Manage customers
    • Create and send a customer invoice
    • Get paid via the Customer Portal
    • Manage invoices
    • Receivables payment timing
    • View payments received

    FAQ

    How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact PayMaker Support?
    How do I add a vendor? How do I pay bills? How do I void a payment? When are funds deducted for a payment? How do I invoice a customer? How do I setup autopay for a vendor? How do I cancel a payment? How to mark a bill a paid? When will I receive a payment from my customer?

    Can’t find your answer?

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