Oracle NetSuite Sync Error: Value for Account was either blank or invalid

Why the Sync Error occurs

This error occurs when a bill cannot sync to Oracle NetSuite because the "account" field is blank in PayMaker, but is required in Oracle NetSuite.

How to Fix the Sync Error

Add an account to the bill, or verify that the category field option is not mandatory in your default bill form in Oracle Netsuite. This can be viewed in Oracle NetSuite:

  1. Customization > Forms > Entry forms
  2. Locate the preferred Bill Entry form
  3. Click Edit
  4. Click the Fields tab
  5. Click Information sub-tab
  6. Uncheck the box in the Mandatory column for Account