Sage Intacct Error: Bill XXX cannot be created in Intacct - PO sync error: Error getting PO: more than 1 PO found with poNumber XXXXX

Why the Sync Error occurs

This error occurs when you link a bill to a PO in PayMaker and that link tries to sync to Sage Intacct, but another vendor invoice has the same PO #.

How to Fix the Sync Error

Change the PO# on the vendor invoice in Sage Intacct so it is different than the one on the bill trying to sync over, then update your settings in Sage Intacct to help prevent this issue in the future:

  1. Click Applications
  2. Click Purchasing
  3. Click Setup
  4. Click Configuration
  5. Click Documents configuration
  6. Click Vendor Invoice
  7. Click Edit
  8. Confirm that Inherit source document number is unchecked
  9. Click Save