Sync with Oracle NetSuite: At a glance

This article will give you an overview of how our sync with Oracle NetSuite works. If you are looking to setup your sync, please check out the sync setup article linked at the bottom of this page.

Sync Overview

NetSuite sync flow - Caymus

Oracle NetSuite to PayMaker

With each sync, PayMaker picks up any changes in Oracle NetSuite to:

  • Accounts
  • Vendors *
  • Items
  • Classes
  • Locations
  • Projects/Jobs (Requires Bundle 3.1 or later)

* Vendors shared across subsidiaries need to be updated in Oracle Netsuite

PayMaker to Oracle NetSuite

With each sync, Oracle NetSuite picks up any changes in PayMaker to:

  • Vendors
  • Bills
  • Bill payments

Things to know

The following objects/actions do not sync:

  • Edits to bills will not sync from Oracle NetSuite to PayMaker; changes should be made in PayMaker and synced to Oracle NetSuite
  • Bank Balance
  • Merges of any list object records (Chart of Accounts, Vendors, etc.)
    • Ex: if merging list objects in Oracle NetSuite, the same two will also need to be merged in PayMaker
    • It is highly suggested to contact Customer Support to assist with merges, to be sure the list objects stay linked between PayMaker and Oracle NetSuite correctly
  • Vendors shared across subsidiaries need to be updated in Oracle Netsuite

If you do not see the described feature available in PayMaker, you may not have access to the feature based on permissions for your role and/or your plan does not have this feature. If you wish to get access to the feature, please review the available plans for PayMaker and upgrade accordingly or contact the Administrator of your PayMaker account. Changes in monthly user fees may apply.