QuickBooks Online Sync Error: The name supplied already exists: Another product or service is already using this name. Please use a different name
Why the Sync Error occurs
This error occurs when an item is created in PayMaker, but it already exists in QuickBooks Online.
How to Fix the Sync Error
- Check for a duplicate item in PayMaker
- If so, merge and keep the integration ID of the item from QuickBooks Online
- If there are no duplicate items in PayMaker, check that the item already exists in QuickBooks Online
- If so, edit the item in QuickBooks Online, add an asterisk to the description field, save, and sync
- This will update the item and link to the one created in PayMaker
- If the item does not exist in QuickBooks Online, check inactive items
- If inactive or not found, either reactivate and sync or edit the name in PayMaker to something unique and sync
Getting Paid (Receivables) View all
Load more
