QuickBooks Online Sync Error: Invalid account type used Invalid account type: You cannot use this account to create items as the account is used by system to track the tax amount.

Why the Sync Error occurs

This error occurs when a Sales Tax type item created in PayMaker is attempting to sync to QuickBooks Online (QBO). Sales Tax must be created in QBO and synced to PayMaker.

How to Fix the Sync Error

  1. Delete the Sales Tax item in PayMaker
  2. Create the Sales Tax in QBO directly
  3. Sync again

The Sales Tax entered in QBO will sync to PayMaker as an Item, which can then be used on Invoices.