QuickBooks Online Sync Error: Accounts with detail type Opening Balance Equity cannot have sub-accounts.

Why the Sync Error occurs

This error occurs when a Chart of Accounts in PayMaker has the account type Equity and also has a sub-account associated with it.

How to Fix the Sync Error

There are two options to resolve this issue:

  • Change the account type from Equity to something else
  • Delete the account if this Chart of Account is not needed and contact Customer Support to request that it be marked not to sync