The CUSTOMFIELDID limit reached when installing xml package

Intacct allows 25 custom fields per object. The Bill.com xml package for Intacct sync installs 6 custom fields within Intacct, 3 for Accounts Payable Bills and 3 for Accounts Receivable Invoices:

For Accounts Payable Bills:

  • BDC_BILLID
  • BDC_ORGID
  • BDCURLPREFIX

For Accounts Receivable Invoices:

  • BDC_INVOICEID
  • BDC_ORGID
  • BDCURLPREFIX

Note: These fields are coded into the xml package and cannot be removed.

Error

If a user has created custom fields or integrates their Intacct account with another system (ie: SalesForce) that installs custom fields for Bills and Invoices they may encounter a custom field id limit error.

Below is an example of one for AR:

Resolution

Custom fields will need to be removed within Intacct for the object the error is referring to, to allow for the 3 that we install.

There is no other workaround at this time.

If you do not see the described feature available in PayMaker, you may not have access to the feature based on permissions for your role and/or your plan does not have this feature. If you wish to get access to the feature, please review the available plans for PayMaker and upgrade accordingly or contact the Administrator of your PayMaker account. Changes in monthly user fees may apply.