QuickBooks Online Sync Error: We're sorry. This feature is not included in your QuickBooks Online Essentials subscription

Why the Sync Error occurs

This error occurs when using features in PayMaker that QuickBooks Online (QBO) Essentials subscription does not support, such as billable expenses and class tracking.

How to Fix the Sync Error

To use those features in PayMaker and sync to QuickBooks Online, upgrade to QuickBooks Plus. Contact Intuit to determine the subscription needed to sync with PayMaker based on the features needed.

Alternatively, do not use the features in PayMaker that are not supported by the QuickBooks Online Essentials subscription.