QuickBooks Online Sync Error: This class may already be deleted in QBO

Why the Sync Error occurs

This error occurs when a class update or creation in PayMaker is attempting to sync to QuickBooks Online (QBO), but the class has been deleted in QBO.

How to Fix the Sync Error

There are two options to resolve this issue:

If the class will be used in the future

  1. Reactivate the class in QBO
  2. Sync again

If the class will not be used again

  1. Click Resolve on the sync error screen in PayMaker
  2. Select "never sync this class" to clear the error