QuickBooks Online Sync Error: The Amount Paid plus credits can't be less than the selected bills

Why the Sync Error occurs

This error occurs when:

  • A vendor credit was applied to a bill in PayMaker, but has not been applied manually in QuickBooks Online (QBO)
  • The bill is marked as Paid in QBO due to vendor credits

How to Fix the Sync Error

In QuickBooks, review the bill for the payment:

  1. If the bill is paid, contact Customer Support to request that the payment created in PayMaker be marked not to sync
  2. If the bill is unpaid, manually apply the vendor credit to the bill in QBO and sync