QuickBooks Online Sync Error: The Amount Paid plus credits can't be less than the selected bills
Why the Sync Error occurs
This error occurs when:
- A vendor credit was applied to a bill in PayMaker, but has not been applied manually in QuickBooks Online (QBO)
- The bill is marked as Paid in QBO due to vendor credits
How to Fix the Sync Error
In QuickBooks, review the bill for the payment:
- If the bill is paid, contact Customer Support to request that the payment created in PayMaker be marked not to sync
- If the bill is unpaid, manually apply the vendor credit to the bill in QBO and sync
Getting Paid (Receivables) View all
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