QuickBooks Online Sync Error: Missing Invoice acctid: XXXXX

Why the Sync Error occurs

This error occurs when a received payment is trying to sync to QuickBooks Online, but either:

  • The invoice for the payment has not yet synced to QuickBooks Online
  • The invoice for the payment is not connected between QuickBooks Online and PayMaker

How to Fix the Sync Error

Contact Customer Support to resync or relink the invoice.