QuickBooks Online Sync Error: Business Validation Error: You cannot delete or edit the Opening Balance Equity account. It is used to create initial balances or balance adjustments.

Why the Sync Error occurs

This error occurs when a deleted account is trying to sync to QuickBooks Online (QBO) from PayMaker, and the account is set as Opening Balance Equity account in QBO. QBO does not allow Opening Balance Equity accounts to be deleted.

How to Fix the Sync Error

The Opening Balance Equity account cannot be deleted or edited in QBO. The only options are to reactivate the deleted account in PayMaker or to contact Customer Support to clear the error.