QuickBooks Online Sync Error: Business Validation Error: You cannot delete an account that is associated with a Form 1099 box.

Why the Sync Error occurs

This error occurs when a deleted account is trying to sync to QuickBooks Online (QBO) from PayMaker, and the account is associated with a Form 1099 box in QBO. QBO does not allow accounts to be deleted if they are associated with a Form 1099 box.

How to Fix the Sync Error

In QBO, the account will need to be removed from the Form 1099 box:

  1. Go to the Vendors tab
  2. Click Prepare 1099s in the upper right
  3. Click Continue your 1099s
  4. Navigate to the Accounts page
  5. Locate the account with the sync error
  6. Update the account to a different account or uncheck the box(es) that are required for tracking
  7. Click Save and Finish Later to close the window