QuickBooks Online Sync Error: A Bill line item cannot have $0 amount and no description

Why the Sync Error occurs

This error occurs when a bill trying to sync to QuickBooks Online (QBO) has a line item(s) with $0 in the amount field, but no account selected in the account field and/or no description in the description field.

How to Fix the Sync Error

  1. Click Bills in the left Navigation menu
  2. Click All bills tab
  3. Click the invoice number of the bill with the error
  4. Click edit
  5. Add a description to the $0 line item(s) if one is missing
  6. Add an account to the $0 line item(s) if one is missing
    • alternatively, you can delete any $0 line items if they are not needed
  7. Save
  8. Sync