Reconciling offline payments when downloading bank feed into Accounting software

Marking a payment to not sync

When recording payments in PayMaker that were made outside of PayMaker and have also already been recorded in the accounting software, mark the payment not to sync:

  1. Locate the bill to be marked as paid
  2. Click More Actions
    • Alternatively, click Bills in the left navigation pane
    • check the box(es) for the bill(s) to be marked as paid
  3. Click Mark as paid
  4. Uncheck Sync
  5. Click Mark as paid

Syncing payments from PayMaker to the accounting software

As an alternative, post the payments first in PayMaker, then allow the system to sync them to the accounting software, matching the payments to the transactions that are download from the bank.

Things to know

  • Refer to Support for your accounting software for additional instructions on matching online banking transactions to existing transactions
  • If you have already recorded a payment in your accounting software as well as PayMaker but you did not uncheck sync, please contact Customer Support to mark the payment not to sync