Payments Out Overview

On the payments out screen:

Payment history

Payments can be filtered by status, type, or process date.

The following information is available to view for payments:

  • Confirmation #
    • Hover over the Confirmation number to quickly view the details of the bills paid with that payment; Invoice #, Due Date, Invoice amount, Payment amount
  • Vendor
  • Invoice #
  • Payment Amount
  • Process Date
  • Payment Type
  • Payment Status
  • Action

Pay a Vendor

A button to Pay a Vendor is available. Pay a vendor is the ability to make a payment to a Vendor without creating a bill.

Take action on a payment

For payments that haven't cleared, available actions will be in the Action column based on the status of the payment:

  • If the payment is in Scheduled status, there's a Cancel payment link
  • If the payment is Paid but not cleared yet, there will be a Void link

Failed, Returned or Uncashed payments

You can find your failed, returned or uncashed payments under the more options dots ⋮ on the Payments out page.

  • An ePayment can fail if there's an issue with the bank account for the vendor
  • A check payment can be returned due to an invalid mailing address
  • A check payment will be in uncashed status until the vendor has cashed the check.

If any of your payments fall into these statuses, a banner will appear on your Payments Out page until you resolve them. Click the links per status in the banner to see the affected payments.

Important: We'll void payments on hold, and return to the sender if you take no action for over 90 days