How to void an outgoing payment

A check payment can be voided after the process date prior to it being cashed.

An ePayment can be voided after the process date prior to it being disbursed to the vendor.

Note: If you are going to reissue a voided payment, be sure to make any necessary changes to the vendor, such as pay to, address, email address, etc. before reissuing.


Void payments from the Payments Out list

  1. Click Payments Out in the left navigation menu
  2. On the same line item as the payment, under the Actions column, click Void
  3. Select to Remit or Reissue
    • Remit - the funds will be returned to the originating bank account
    • Reissue - a new check using the same funds will be sent to the vendor
  4. Enter a reason for the void
  5. Click Submit Request

Void a payment from the payment confirmation screen

  1. Click Payments Out in the left navigation menu
  2. Click Payment confirmation #
  3. Click Void payment
  4. Select to Remit or Reissue
    • Remit - the funds will be returned to the originating bank account
    • Reissue - a new check using the same funds will be sent to the vendor
  5. Enter a reason for the void
  6. Click Submit Request