Fixing or deleting denied bills and vendor credits

If an Approver denies a bill, we send an email notification to the bill creator. This email notification is triggered by a bill being tagged needing review by an approver.

You can also view the denied status on the Bills page, in the Approval Status column, and a notification will be in the to do list of any users who have edit bills permissions.


Edit and reassign

  1. Click To Do

  2. Click Fix # denied bills

  3. Review notes entered by approver

  4. Click Edit & reassign

  5. Make necessary edits

  6. Click Save

The bill will automatically be reassigned to all approvers, re-starting with the first approver.


Delete duplicate Bill

  1. Click To Do
  2. Click Fix # denied bills
  3. Review notes entered by approver
  4. Click More actions
  5. Click Delete Bill


You can still view the deleted bill and the audit trail documenting the denied details.

Filter deleted bills and view audit trail

  1. Click Bills in the left navigation pane
  2. Click All Bills
  3. Click Filter
  4. Under Show, click Inactive
  5. Click Apply
  6. Click the invoice number
  7. Click More actions and then Audit trail

If you do not see the described feature available in PayMaker, you may not have access to the feature based on permissions for your role and/or your plan does not have this feature. If you wish to get access to the feature, please review the available plans for PayMaker and upgrade accordingly or contact the Administrator of your PayMaker account. Changes in monthly user fees may apply.