Intacct Sync Error: Primary Account number invalid length, expecting(4) on account number

Why the Sync Error occurs

This error occurs because the account being synced to Intacct doesn't have an associated 4-digit account number.

How to Fix the Sync Error

  1. Click Settings
  2. Under Sync, click Status
  3. Click the name of the account getting the error
  4. Click the edit icon
  5. Enter a unique, 4-digit account number that isn't currently in use in your PayMaker account
  6. Click Save
  7. Sync again