Sage Intacct Sync Error: Payment could not be synced because related bill(s) didn't sync

Why the Sync Error occurs

This error occurs when the bill associated with the payment in question cannot be found in Sage Intacct. This can happen if the originally-synced bill was deleted in Sage Intacct.

How to Fix the Sync Error

Contact Customer Support to re-sync the bill. Once the bill re-syncs, the payment will sync and the error will clear.