Reordering or removing attachments on a bill

When you're working with attachments on bills, you can reorder pages, reorder attachments, or remove pages as needed.

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Reorder individual pages

Reordering pages is useful since we include the first page of the first document associated with a bill, with the check stub when we send a check payment.

  1. Click Bills in the left navigation menu
  2. Click the Bill to open bill details
  3. If there's more than one attachment, click an attachment thumbnail above the attachment images
  4. Above the document image, click Reorder
  5. Reorder pages by dragging and dropping, clicking a page and entering a page number to send it to, or clicking a page and using the arrows to move it
  6. Click Apply

Reorder entire attachments

  1. Click Bills in the left navigation menu
  2. Click the Bill to open bill details
  3. Click and drag an attachment thumbnail above the attachment images to reorder

Remove attachments

From the bill

You can remove individual pages of attachments, or delete an entire attachment from a bill.

Remove individual pages:

  1. Click Bills in the left navigation menu
  2. Click the Bill to open bill details
  3. Click an attachment thumbnail
  4. Click to select the page you want to remove
  5. Click unassociate to remove the attachment
  6. Repeat as necessary on any pages you want to remove

Delete an entire attachment:

  1. Click Bills in the left navigation menu
  2. Click the Bill to open bill details
  3. Hover over an attachment thumbnail
  4. Click the trash can to delete the attachment
    • Note: this will delete the attachment and send it to the Inbox history. If you want to remove an attachment but leave it in the Inbox to use later, unassociate the attachment page by page using the steps above. You can also use the steps below, from the Inbox.


From the Inbox

  1. Click Inbox
  2. Click History
  3. Select dates to view files
    • Select a specific date or a set time-frame
  4. Click Go
  5. Click the name of the file you want to unassociate
    • If the document contains multiple pages, use the Page Number arrows to navigate to the you want to remove (unassociated)
  6. On the pop-up window, click Unassociate
  7. The next page of the bill will display, if any. Click Unassociate again as needed

Things to know

  • To remove an entire attachment from a bill, remove each page with the steps above until you remove all pages
  • When you unassociate and remove a document from a bill, the document will be back in the Inbox for you to process or delete as needed
  • You cannot undo a document removal, but you can add the document to the bill again, from the Inbox, if needed
  • When you pay a bill, we include an image of the first page of the first document associated with the bill on the check stub
  • If you combine payment for several bills to the same vendor, we will include a summary of the invoice numbers instead of the document image