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  1. PayMaker
  2. Mobile App for Collaborators
  3. Android

Android Mobile App for Collaborators: Contact Support

Collaborators can contact PayMaker Support from the Android mobile app by following these steps:

  1. Log in to the Bill.com mobile app
  2. From the Home screen, click on the Options bars
  3. Click Settings
  4. Click Support
  5. Click Contact us
  6. Enter a detailed description of issue
  7. Click Submit

After clicking Send, an email will be sent to Support. A Support representative will respond to your email within 1-2 business days. For more immediate assistance, the best way to contact us is by logging in to your PayMaker account through a computer and chatting with us securely through our Support Center. Chat Agents are available weekdays from 5:00 AM to 6:00 PM PT.

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    FAQ

    How do I make a payment without creating a bill? How do I pay a bill? How do I process items from the Inbox? How do I add a vendor? How do I apply vendor credits? How do I attach a document to an offline payment? How do I add another user? When will my payment arrive? Process Date vs. Arrives by Date How do I cancel a payment? When can I void a payment? How do I contact PayMaker Support?

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